Free shipping Australia wide
Your kit is handcrafted in Northern NSW and will be dispatched within 1-2 business days.
Free standard postage on all orders untracked.
Orders over $50 are automatically upgraded to free Regular parcel post tracking included. For orders under $50 they can be sent with Regular parcel post tracking included if the customer adds $6 to shipping or for Express postage add $9. All orders over $100 are automatically upgraded to free Express parcel post tracking included
Delivery times are dependent on your location in Australia. Please allow up to 10 business days before contacting us regarding postage non-arrivals. Please refer to the Australia post website for estimated delivery times: Australia Post Domestic Delivery Times
Australia Post Coronavirus Domestic Updates
Our business is adapting to the challenges presented by the pandemic, which means our normal practice of delivery has been impacted. As a result, we’re experiencing substantial delays in our network. These delays are due to:
• a reduction in air freight capacity and passenger flights (which also carry our parcels)
• a significant increase in parcels volumes, many of which require manual sorting
• health and safety requirements in our network (such as social distancing through zoning, and dedicated shift start times to reduce cross-over of workers)
We know these delays are frustrating, and we’re doing everything we can to keep delivering as safely and quickly as possible.
Rural and regional delays
Unfortunately, services to rural and regional areas are experiencing particularly long delays, and the following timeframes are expected:
• Express Post: 1-5 business days or more
• Parcel Post: 3-10 business days or more
Victoria destined parcels
With the massive demand and current workforce capacity constraints in Victoria, we foresee an additional 3-day delay for all deliveries in Victoria.
Express Post delays
Our Express Post service is seeing significant delays in delivery. This means that while we continue to prioritise Express Post, and most parcels shipped via this service arrive on time, some could take 5 business days or more to reach their destination.